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Scarborough Security Services
Telephone
021 780 1274
Fax
021 780 1123
Email
info@scarboroughsecurity.co.za
Address
Erf 594 Egret Road Scarborough 7975
Postal
PO Box 22675 Scarborough 7975
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Our Services

RESPONSE:

  • Our response service is designed to show a conspicuous and positive security presence in the area. We offer a Mobile Patrol Service which allows our clients the peace of mind of knowing that their area will be patrolled 24 hours a day, 7 days a week. We have a monitoring office and a Monitoring Officer on duty 24/7. The officer is in contact with our patrol vehicles for quick response to your alarm activation.
  • Patrol vehicles and officers are patrolling at random in the area throughout the day and night on a 24-hour basis, and are visible to clients and would-be perpetrators alike.
  • These vehicles are connected by radio to each other and to the control room. They also have cell phones for back-up communications and are tracked by the tracker system.
  • These vehicles are your emergency response vehicles and are mobilised to your alarm or any other emergency you may have. If there has been an intruder or burglary, our patrol officer will remain on the premises until the SAPS arrives, meanwhile our back-up vehicle will be patrolling the area. You may find that in certain areas there is a dedicated vehicle.
  • The vehicles are equipped with a fire extinguisher, first aid equipment, jumper cables, trolley jack, electric air pump, tow strap, water bottle, blanket, cable ties, high power torches and various other items for emergency work.
  • The vehicles are area bound and have strategically located dispatch points to ensure quick response to your call. The three sectors our company operate are Kommetjie to Sun Valley, Simons Town to Glencairn and Scarborough to Kommetjie. Each sector has its own designated vehicles, however the patrol and response officers are rotated through these sectors to ensure a thorough knowledge of our area, and this ensures maximum efficiency in the event of an emergency.
  • Your security is our prime objective, but we will assist you in many other ways. Ask, and if we can’t help, we will put you in contact with someone who can.
  • We also provide a rendezvous service to our clients, in which the client advises the control room of their expected time of arrival home. The officer will meet you there, escort you into the house and ensure that you are safe. This is an after-hours service at night, but can be made available in the day on special request.
  • Remember to give us at least 15 minutes notice if this rendezvous service is required
  • Key Holder service. Our service is available 24 hours a day, 7 days a week, with a key holder service giving you safety and freedom from liability for employees or neighbours responding to your alarm.

MONITORING:

  • Our control room is open 24/7 and is responsible for the monitoring of your alarm, dispatching and controlling the movement of patrol officers. The control room has cell phone, radio and GPRS tracking of all officers and vehicle tracking and is able to pinpoint an officer to within a few meters of a location
  • Our control room officer is your direct link to our officers in the field and there are 2 land lines and 1 cell contact to ensure your requirements are catered for as quickly as possible.
  • All calls go direct to an officer in the control room.

OUT OF AREA

  • Patrolling in areas outside Scarborough is made possible when a large number of residents in those areas are contracted to Scarborough Security.
  • If this is not the case in your area, chat to your friends and neighbours who are not contracted to Scarborough Security and before long you too could have a dedicated vehicle in your area.
  • We also provide a monitoring service to clients who are out of our area of response. We will contact your Response Company immediately on alarm activation.